Have any questions?
- General
What materials do you use in your clothing?
Our apparel is crafted from high-quality fabrics designed for performance and comfort. We prioritize breathable, durable, and moisture-wicking materials like cotton blends, spandex, and polyester. We’re also working toward introducing more sustainable fabric options soon.
Do you offer international shipping?
Yes, we do! We are planning to ship to many countries worldwide. During checkout, you can check whether we deliver to your location. Shipping fees and delivery times will vary depending on your region.
What is your sustainability policy?
We believe in taking steps toward a greener future. Our packaging is biodegradable, and we also encourage our customers to be mindful of their environmental impact . We’re working towards using more sustainable materials in our clothing line.
What is your exchange and return policy?
We offer hassle-free exchanges within 7 days of your product delivery . Items must be unused, with tags still attached. Items will only be exchanged in the case of defect or size issues. To initiate an exchange, just contact our customer service team, and we’ll guide you through the process. Note: We are not doing returns at the moment but will be introduced soon.
How do I contact customer support?
You can reach our customer service team via email at [support@ongearathleisure.com]. We’re here to help with any questions or concerns you may have!
Do you offer custom or personalized clothing?
Currently, we do not offer custom or personalized products, but it's something we're exploring for the future. Stay tuned!
How long does shipping take?
Shipping times vary depending on your location. Typically, domestic orders are delivered within 5-7 business days, while international orders may take more than 14 business days. We also provide real-time tracking so you can follow your order's journey.
What is athleisure wear?
Athleisure is a fusion of athletic and casual wear, designed for both working out and everyday style. It's comfortable, functional, and stylish, making it perfect for workouts, running errands, or casual outings.
Are your products sustainably made?
While we are working towards fully sustainable fabrics, we currently prioritize eco-friendly packaging with biodegradable materials. We’re committed to improving our sustainability efforts, and we’ll keep you updated as we make progress.
Can I track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number via email or SMS. You can use this number to monitor the status of your delivery in real-time.
What payment options do you accept?
We accept a variety of payment methods, including major credit and debit cards, UPI at the moment.
Do you offer discounts or promotions?
Yes, we frequently offer special discounts and promotions! Follow us on social media to stay updated on our latest deals, exclusive offers, and new product launches.
What makes your athleisure wear different from other.
Our brand stands out because of our unique designs, superior quality, and commitment to comfort and style. We design clothes that not only perform in the gym but also look great outside of it, offering versatile styles you won’t find anywhere else.
How do I care for my athleisure wear?
To keep your gear looking fresh, we recommend washing in cold water and air drying or tumble drying on low heat. Avoid bleach and fabric softeners as they can break down the fabric’s moisture-wicking properties.